The Layout Of The Line
When a large queue is arranged in a zigzag manner, waiters can easily be agitated by seeing the number of people ahead. This causes them to give up on the ride or prevent from entering it in the first place. The workers of Disney Land avoid such situations by keeping the people in the dark. In Space Mountain, walls are built surrounding the waiting line, preventing the waiters from seeing ahead of the line. This stops them from giving up on the line and have patience.
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When a large queue is arranged in a zigzag manner, waiters can easily be agitated by seeing the number of people ahead. This causes them to give up on the ride or prevent from entering it in the first place. The workers of Disney Land avoid such situations by keeping the people in the dark. In Space Mountain, walls are built surrounding the waiting line, preventing the waiters from seeing ahead of the line. This stops them from giving up on the line and have patience.